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Contact Intelligence

Per-contact memory, emotional intelligence, relationship tracking, and proactive outreach

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Contact Intelligence

Contact Intelligence CI is the per-contact deep memory layer for vlozi's AI bots. It stores what the bot knows about each end-user — facts, preferences, episodes, emotional history

API

API Specification — Contact Intelligence

--- | Property | Value | |:---|:---| | Service Owner | apps/contact-intelligence | | Base URL | https://api.logicspike.com/contact-intel via Gateway | | Internal Microservice | con

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Contact Intelligence — Backlog & Scorecard

Last updated: 2026-06-29 Analyst: Codebase audit full source + spec review --- | Phase | What | Status | |---|---|---| | Phase 1 | Schema — 5 new tables + 11 new columns | ✅ COMPLE

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Contact Memory & Emotional Intelligence Spec

--- 1. Chat Engine is stateless. It processes one message at a time. The 20-message sliding window is fine for support but destroys relationship continuity. An AI that forgets "you

Domain

Domain Model — Contact Intelligence

--- CI uses 12 PostgreSQL tables all prefixed ci_: | Table | Purpose | |:---|:---| | ci_contacts | Root entity — one row per end-user identity per channel per tenant | | ci_contact

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Proactive Outreach & Re-Engagement Spec

--- 1. Reactive-only AI loses users. If the AI only responds when messaged, the relationship feels one-sided. A friend who never texts first isn't much of a friend. 2. Generic re-e

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System Architecture — Contact Intelligence

--- | Component | Responsibility | Technology | |---|---|---| | CI Service | API layer — context retrieval, ingestion, correction, outreach | Hono on Cloudflare Workers | | Extract

Journey

Phase 1: Discovery & User Journeys — Contact Intelligence

--- Contact Intelligence is a dedicated microservice that gives every end-user a persistent relationship with the AI. While the Chat Engine processes messages and the AI Brain serv

Vision

Contact Intelligence — Vision

--- Contact Intelligence CI is vlozi's per-contact deep memory layer. It is an opt-in service — disabled by default. When a bot owner enables it, CI transforms any vlozi chatbot fr

9 documents