Category
Contact Intelligence
Per-contact memory, emotional intelligence, relationship tracking, and proactive outreach
Phase 4: API Specification — Contact Intelligence
--- | Property | Value | |:---|:---| | Service Owner | apps/contact-intelligence | | Base URL | https://api.logicspike.com/contact-intel via Gateway | | Internal Microservice | con
Contact Memory & Emotional Intelligence Spec
--- 1. Chat Engine is stateless. It processes one message at a time. The 20-message sliding window is fine for support but destroys relationship continuity. An AI that forgets "you
Phase 3: Domain Model — Contact Intelligence
--- The root entity. Represents a single end-user interacting with a tenant's AI bot. | Field | Type | Required | Description | |:---|:---|:---|:---| | id | UUID | ✅ | Primary key
Proactive Outreach & Re-Engagement Spec
--- 1. Reactive-only AI loses users. If the AI only responds when messaged, the relationship feels one-sided. A friend who never texts first isn't much of a friend. 2. Generic re-e
System Architecture: HLD & LLD — Contact Intelligence
--- | Component | Responsibility | Technology | |:---|:---|:---| | Contact Intelligence Service | API layer — context retrieval, ingestion, outreach management | Hono on Cloudflare
Phase 1: Discovery & User Journeys — Contact Intelligence
--- Contact Intelligence is a dedicated microservice that gives every end-user a persistent relationship with the AI. While the Chat Engine processes messages and the AI Brain serv